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Have a question about our products, orders, or need assistance? Reach out to us and our support team will get back to you promptly.
support@pearllane.store
Pakistan
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Frequently Asked Questions
Aapke zehan mein aane wale tamam aam sawaalon ke tafseeli jawaab yahan mojood hain taake aapko shopping karne mein koi mushkil na ho.
Q. Order place karne ke baad delivery mein kitna waqt lagta hai?
PearlLane par humare tamam orders ko bohat tezi se process kiya jata hai. Pakistan ke andar aam tor par delivery 3 se 5 working days ke andar aapke bataye gaye address par ho jati hai. Jaise hi order dispatch hota hai, aapko tracking details bhi provide kar di jati hain.
Q. Kya product pasand na aane par return ya exchange ho sakti hai?
Bilkul! Agar aapko product mein koi defect milta hai ya aap size/design change karna chahte hain, toh aap 7 din ke andar asani se return ya exchange ke liye request kar sakte hain. Shart yeh hai ke product original condition aur packaging mein hona chahiye.
Q. Kya online payment ke sath Cash on Delivery (COD) ki sahulat bhi mojood hai?
Ji haan, hum apne tamaam customers ki sahulat ke liye poore Pakistan mein 100% secure Cash on Delivery (COD) ki service faraham karte hain taake aapko online shopping karte waqt kisi kism ki pareshani ka samna na karna pade.
Q. Hum apni support team se direct kis tarah rabta kar sakte hain?
Aap humari dedicated support team se kisi bhi waqt email ke zariye support@pearllane.store par rabta kar sakte hain. Humari team 24 ghante ke andar andar aapke tamaam sawaalon aur masail ko hal karne ke liye mukammal taur par tayar rehti hai.